Return Policy & Refund Policy

Chertok’s Furniture operates under the registered business name of Homenest Furniture LLC, located at 156-200 E Lincoln Hwy, Coatesville, PA 19320, proudly serving customers across the United States.

All purchases made at Chertok’s Furniture are subject to the following terms and conditions.


Orders & Shipping

  • Delivery Area: Southeast Pennsylvania, Northern Delaware, Northeast Maryland, Central and Southern New Jersey
  • Delivery Service: Orders are delivered by a third-party contractor.
  • Delivery Time: All in-stock items are delivered within 3 days of order. For Special Orders, please contact our store for delivery details.
  • Important Notice: We are not responsible for furniture that does not fit into your home. Please ensure accurate measurements prior to delivery.

​Returns
  • If merchandise is defective, we will repair or exchange it.
  • Customers must inspect each piece upon delivery or pickup and notify the driver or call the store within 24 hours.
  • Returned items must be unused and in their original packaging.
  • Returns are accepted only for defective or damaged items.
  • All returns are subject to a 20% restocking fee, round-trip delivery charges, and additional handling fees.

Refunds
  • All sales are final.
  • Only store credit will be issued.
  • If furniture does not fit in your home, no refund will be given only reselection is allowed.
  • A 25% cancellation fee applies to all Special Orders, with store credit issued.